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Campden BRI Consumer Research Panels Terms and Conditions

By accepting these terms and conditions you confirm that you are over 18 years of age and wish to participate in on line and/or on site/and or home usage consumer research conducted by Campden BRI on behalf of its clients. You understand that participation in the consumer research is subject to your agreement to the following terms and conditions:

1. Registration


Only one registration is allowed per person, with any related child/children being linked only once to one adult registration.


You agree to supply true, honest, current and complete answers when registering or updating your account and when participating in consumer research projects arranged by Campden BRI.


You further agree when requested, which shall be at a minimum on an annual basis, to review and update all the information provided by you, about you and your household. This shall include providing a current and accurate email address.

2. Data Processing


Campden BRI is the data controller of the personal information we collect from you. If you have any comments or complaints about the personal data we hold about you please contact:

The Data Protection Officer

Campden BRI
Station Road,
Chipping Campden
Gloucestershire UK. GL55 6LD

Tel: +44(0)1386 842000

If we are unable to fully resolve any issue to your satisfaction you have the right to contact the Information Commissioner’s Office, whose contact details can be found at


The information you have provided to us is used to match your profile to tests.


Prior to attendance at a test, you will need to complete a screener questionnaire to ensure you match the test criteria.


Any retailer loyalty card details you have provided may be made available to the loyalty card provider for aiding test selection. You are not obliged to provide loyalty card information on registration.

3. Termination


You are free to withdraw from our consumer research at any time. Please notify us by email at: or use the unsubscribe link at the bottom of our emails.


Your removal request (unsubscription) from our panel database will result in the removal, insofar as reasonably possible, of your data from our records. It will not be possible to remove personal data from published consumer test reports.


Campden BRI reserves the right to withdraw you from our panel(s) without notice if we believe you have breached our terms and conditions and/or any of our consumer testing procedures and/or your behaviour is deemed at our sole discretion to be inappropriate or otherwise unacceptable.

4. Health and Safety


Campden BRI values the health and safety of our panellists and if you believe that any of the following categories apply to you, you will not be able to participate in food panel tests but may be able to participate in non-food panels, online surveys, questionnaires and information gathering exercises depending on our client's requirements:

  1. food allergies and intolerances
  2. medical/health conditions which may be affected by the consumption of the foods or which may affect their ability to assess foods, by sense of taste/smell
  3. medical/health conditions resulting in a restricted diet
  4. pregnancy
  5. breastfeeding


You must seek independent medical advice if you have any concerns about your ability to participate in testing for medical or health reasons.


Campden BRI is not liable for any adverse reactions, effects or complications, arising from your participation in our consumer testing.


You agree when attending our testing centres to observe all health and safety rules and regulations, procedures and practices in place.

5. Confidentiality


You agree to treat all information received, as a result of your participation in Campden BRI panels as confidential (“Confidential Information”). You agree that whilst a member of such panels you will not remove from any testing centre or copy or allow others to copy any document, publication, or other tangible item which contains Confidential Information.


When you register as a panellist you will be asked to create a password. You must keep this confidential and secure and if you suspect that the security of your password has been compromised in any way, you should immediately contact us at Please refer to our FAQ’s for information regarding password changes and resetting.

6. Disclaimer


Campden BRI is not responsible for any loss or damage of any kind suffered or incurred as a consequence of your participation in our consumer research except in the case or death or personal injury arising from our negligence.

7. Variation of Terms


These terms and conditions are subject to review and amendment from time to time. You will be notified of any changes by email to the address provided by you on registration.

By registering and participating in panels you agree that you have read and accept these terms and conditions